Frequently asked questions

Do you ship to my country?
We can ship our products to you.
All orders are discreetly packaged and shipped.

Is your packaging discreet?
We ship all our orders in plain packaging. No reference to us, nor to the content.

How much does shipping to my country cost?
Please do not email us and ask for shipping prices, these vary per country and per item(s) that you want to order. We do not know all these different prices by heart. Place a test order in our shop, to check how much shipping we charge for these items.

How long will it take before I receive my order?

1 to 2 Day(s) Express Shipping (USA and Canada)

2 to 4 Days (USA and Canada)

3 to 7 working days Express (Other Countries)

4 to 10 working days (other countries)

Which company will deliver my order?
We ship all our orders with USPS, FedEx, EMS, or DHL.

Do you have express shipping?
Yes we do

What is stealth shipping?
We do “stealth shipping”. This means we take the products out of the original (breeder) packaging and ship it (crush-proof) stealth mode. This method raises the chance of receiving the goods in good order. We strongly recommend this shipping method for our US customers. We do not charge extra for this service we offer you.

Are the products legal in my country?
We do not know your local laws about our products. We advise you to check this yourself before placing an order.

Have you received my payment?
We will send a payment confirmation message once we have received your payment. If you send us a cash payment, we advise to ship it with signed shipment, do not send coins, or the mailman might suspect that there’s money in there, and snatch it. We will inform you once we have received your payment.

I have made the transaction for my order, do I have to send the transaction details or proof of payment? 
Only if you have done a transaction with a Cryptocurrency you have to send us the details, so we are able to find your payment in our wallets. For normal bank wire transfers, we are able to find your payment by an order number, or when you are not able to mention an order number, by name. But, when you have not received a status update from us after two days, please let us know the transaction details. (it can happen that your bank has not mentioned your name or order number.

Can you accept credit card, Western-Union, money-gram, or Paypal payments? 
No, unfortunately not. This kind of bank has blocked transactions to our bank account because they don’t like the products we sell. You can be able to use your credit/debit card to pay using bitcoins or Xoom Transfer

Could you tell us how much the dosage is for some products? 
When we have some information about the dosage in our product descriptions. Always practice to do more research online.

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